Janet Napolitano, the head honcho of DHS, had a request for the holiday season. She wanted to convey the message that in malls and retail stores around the nation, sometimes bad people can do bad things. No need to panic, though, sometimes looks can be deceiving. This national-scale community awareness piece empowered mall and retail employees, and reminded them, “If you see something, say something‚Ķ” Edited by Paul Borostovik.